Frequently Asked Questions
Quick Answers to Common Questions About Our Web Design, Security & Recurring Support Services
How much does a website typically cost?
Our website packages start from R7,999 for a basic 5-page site, up to R14,999 for a complete website with social media setup. Every project is custom-quoted based on your specific needs.
How long does website development take?
Most projects take 2-3 weeks from start to launch. This includes planning, design, development, and testing phases. Complex projects may take 4 weeks.
Do you offer payment plans?
Yes! We offer flexible 2-payment plans (50% deposit, 50% upon completion) for projects over R8,000. We’re happy to discuss options that work for your budget.
Why should my business migrate to Microsoft 365?
Microsoft 365 is the gold standard for business productivity. It gives you professional email (yourname@yourbusiness.co.za), cloud storage, Microsoft Teams, and Office apps—all while being fully secure. We offer Microsoft 365 Security Setup from R5,300 once-off to make sure your tenant is locked down from day one.
What is Microsoft 365 security and why do I need it?
Hackers don't just attack your website—they attack your email and logins. Our M365 Security Bundles include Multi-Factor Authentication (MFA), Conditional Access, Email Protection (SPF/DKIM/DMARC), and Role-Based Access Control (RBAC). This stops scammers from stealing your data or impersonating your business.
Can I get ongoing Microsoft 365 support?
Absolutely. While our setup is a once-off fee, we offer optional monthly management plans for M365. This includes user management, license optimization, security monitoring, and helpdesk support for your team. It’s a fantastic way to keep your business running smoothly without hiring a full-time IT person.
Do you offer monthly website maintenance plans?
Yes! We offer monthly Website Security & Maintenance Packages from R1,249/month. This includes weekly WordPress updates, automated backups, performance speed tests, SEO optimization, and 1 hour of content updates per month. You don’t have to worry about your site ever breaking or getting hacked.
What’s included in your basic SEO setup?
Our basic SEO includes mobile optimisation, page title/meta description setup, Google Business Profile optimisation and site speed improvements.
Do you provide ongoing support after my website is built?
Yes! All packages include 30-60 days of support. After that, we highly recommend moving to one of our monthly maintenance or combined packages (from R4,498/month) to ensure your website, security, and marketing are continuously optimized for growth.
Can I update the website myself?
Absolutely! We build all websites on WordPress which is user-friendly. We provide free training so you can make basic updates like adding blog posts or changing text.
What if I need something not in your packages?
All packages are customisable. Common add-ons include extra pages, e-commerce functionality or advanced forms. We’ll provide transparent pricing for any additions.
Essential Considerations for Your New Website
Before embarking on your website journey, it’s crucial to address key factors that will shape your online success.
What is the primary purpose of your website?
Identifying whether your site is for informational purposes, lead generation or as a portfolio is the first step in defining its direction.
What are your main goals for the website?
Determine if you aim to increase sales, enhance brand awareness or provide customer support to align your website strategy accordingly.
Who is your target audience?
Understanding the demographics and interests of your audience helps tailor content and design to meet their needs effectively.
Do you have branding ready?
Ensure you have a logo, color scheme and typography that reflect your brand identity and resonate with your audience.
What kind of content do you have?
Assess your existing content and identify if you need assistance with copywriting, images or videos to enhance your site.
Still Have Questions?
We’re here to help! Contact us for personalised answers about your website, security, or Microsoft 365 setup.
Get in Touch