Access Park Bellville Case Study: 1,571 Followers | KMK Digital
Case Study

#APBEasterStyle
Social Media Campaign

How KMK Digital Studio planned, executed and delivered a fully organic UGC competition that grew 1,571 followers and generated a 14.14% engagement rate — zero paid ads.

Access Park Bellville · 27 March – 18 April 2026 · KMK Digital Studio

The Brief

The Client & The Challenge

Access Park Bellville

Cape Town's premier multi-brand retail park with 50+ stores including New Balance, Cable & Co, Jockey, Factory 88, Superga, FG Perfumes, Vital Shop, Cape Aqua and The Leather Crafts Man.

What KMK manages: Website management, Facebook & Instagram content, community management, campaign strategy & execution.

The Challenge

Drive foot traffic to Access Park Bellville during Easter & school holidays — one of retail's most competitive windows. Grow social following and showcase tenant stores — all without a paid advertising budget.

Constraints: Zero ad budget, 17-day window, 8 tenant stores to coordinate, everything handled by one person (strategy through to reporting).

Our Approach

From Idea to Execution

📄 01 · Proposal & Buy-In

Drafted full campaign proposal, pitched to centre manager, secured sign-off. Created tenant outreach document.

🤝 02 · Tenant Sponsorship

Approached 8 stores individually, secured R7,800+ in prizes, structured three prize tiers.

📅 03 · Campaign Layout

17-day content calendar (27 Mar – 12 Apr). Mapped launch, spotlights, UGC roundups, countdown, winner announcement.

✍️ 04 · Content Creation

Wrote 19+ post captions with hashtags, tags, CTAs. Designed graphics on Canva, scheduled via Meta Business Suite.

💬 05 · Community Management

Monitored comments/DMs daily, moderated entries, managed winner selection & DM follow-up.

📊 06 · Reporting

Full analytics pulled from Metricool, compiled into a professional post-campaign report with clear ROI evidence.

Campaign Structure

17 Days, 19 Posts

Posting Cadence

  • LAUNCH – 27 Mar
  • STORE SPOTLIGHTS – 28 Mar – 9 Apr
  • UGC ROUNDUPS – 29 Mar, 5 Apr
  • COUNTDOWN – 10–12 Apr
  • WINNERS – 18 Apr

Prize Structure

🥇 1st Place — R5,250
Premium Style Bundle: Cable & Co, New Balance, FG Perfumes, Jockey
🥈 2nd Place — R1,750
Lifestyle & Leisure Bundle: Factory 88, Vital Shop, FG Perfumes, Jockey + Goodie Bag
🥉 3rd Place — R800
Finishing Touches Bundle: Cape Aqua, Superga, The Leather Crafts Man, Jockey

Participating Stores

Cable & Co — R3,000 New Balance — R1,500 FG Perfumes — R1,000 (×2) Factory 88 — R500 Vital Shop — R500 + Goodie Bag Jockey — R250 (×3) Cape Aqua — R250 Superga — R100 The Leather Crafts Man — R200
Content Samples

Captions & Scheduling

📅 DAY 1 — 27 Mar

Competition Launch
🐣 EASTER STYLE JUST GOT REWARDED! 🐰 Win R7,800+ in vouchers!
1️⃣ Shop 2️⃣ Snap 3️⃣ Post with #APBEasterStyle & tag @AccessParkBellville. Or enter online: follow + tag 3 friends.

📅 DAY 2 — 28 Mar

Cable & Co Spotlight
Step up your sneaker game this Easter with @cableandco! 👟✨ They contributed a R3,000 voucher to our Grand Prize. Pop in, snap your pic and WIN.

📅 DAY 16 — 11 Apr

Final Call
🚨 LAST DAY TO ENTER! Tomorrow is the FINAL DAY. Shop, post and tag. Winners announced 18 April. Good luck! 🍀

Campaign Results

The Numbers

1,571
New Followers
100% Organic
14.14%
Instagram Engagement Rate
R0
Ad Spend
Zero Paid
R7,800+
Prize Value Secured
16,513
Total Instagram Views
546
Organic Interactions
32
Posts in 17 Days
+1,444
Facebook Followers
+127
Instagram Followers
3,532
Website Page Views
1,694
Unique Site Visits
Campaign Highlights

What Worked

🏆 Top Performing Post — 31 March

Reach: 511 · Views: 959 · Interactions: 143

Outperformed average by 4× in reach and 10× in interactions.

💬 Concurrent Community Buzz — 6 April

229 comments in a single day.

Note: A non-campaign post (Clicks store opening) also received 229 comments during this period, highlighting the centre's engaged local audience.

🔗 Shares Spike — 10 April

32 shares in one day · Saves: 9 on 8 April

Content spread beyond existing followers.

🌐 Website Impact

3,532 page views · 1,694 unique visits · 2.24 pages/visitor.

Google drove 1,119 visits (59.78%). People searched for T&Cs, store lists and prize details.

📈 Sustained Daily Engagement

Avg daily likes (Week 1): 15.33 · Avg likes per post: 8.63

Steady interest throughout – no mid-campaign drop.

👩 Demographic Precision

69.49% women · Ages 25–54 – exactly Access Park's target shopper.

Post-Campaign

April Platform Performance

🌐 Website

Page Views: 6,169 ↑52%
Unique Visitors: 2,704 ↑56%
Daily Views: 213/day
Top Source: Google 64.85%

📘 Facebook

New Followers: 1,658 gained
Total Views: 371,440 ↑273%
Reactions: 1,928 ↑768%
Top Post Reach: 221,550

📷 Instagram

New Followers: +125 ↑331%
Engagement Rate: 5.35 (up from 3.32)
Likes: 179 ↑251%
Cape Town Audience: 66.36%

All figures sourced from Metricool Analytics · Exported 2 May 2026
Why It Worked

The KMK Difference

01 · End-to-End Ownership

One studio handled strategy, proposal, outreach, content, scheduling, community management and reporting.

02 · Strategy Before Execution

Formal proposal, clear goals, structured 17-day calendar – not just posting and hoping.

03 · Tenant Partnership

Co-created with 8 brands, secured R7,800+ in prizes, gave each store tagged visibility.

04 · Community-First Approach

Every comment answered, every entry acknowledged – authentic engagement.

05 · Zero Paid Spend

1,571 new followers, 14.14% engagement – entirely organic. No boosted posts, no ad budget.

06 · Data-Driven Reporting

Full analytics via Metricool, professional post-campaign report – clear ROI evidence.

What this means for your business

This case study proves that a well-structured, fully organic social media campaign — built on genuine tenant partnerships, professional content and active community management — can deliver measurable, real-world results.

KMK Digital Studio offers exactly this for businesses in Cape Town and beyond. We handle strategy, content, scheduling, community management and reporting — so you don't have to.